Hattie H.     Age 40      Female      Bronx  - 10 Richman plaza   Member ID: 24900  Seeking work as a : Housekeeper or House Manager  Position Type: Live-Out, Full Time      Join now for access this candidate's contact details       About Me   Hattie HIGHTOWER.. Summary I am very compassionate, adaptable, patient and friendly person look for a change in my career and going back to what I love the most, help educate and raise children. Delivering love, care and essential training to the young minds. Hands-on skills in building children s routines and handling emotional, social and nutritional needs. Offering a mature and dependable personality with deep knowledge of handling children in domestic and corporate settings. Also have 2 kids of my own, ages 16 & 11. 2 honor role students. Education TOURO COLLEGE New York, NY Pending Associates Degree in Human Resources. Course work in employment law, diversity management, negotiation, compensation, benefits, training and recruiting. Related Experience UNIQLO USA New York, NY Customer Service Manager 2011- Present Led startup and grand opening of new Uniqlo stores, interview and hire new employees. Supervise a team of 200 employees. Assign employees and supervisors to specific duties to meet the needs of the business with the goal of generating maximum results. Train staff on how to handle difficult situations with customers, sales and various aspects of the company per position evaluates sales personnel. Prepare, plan and actualize the store schedule and the weekly store meetings for all staff members. Attend weekly store meetings with all levels of management to discuss ways to improve weekly sales target and overall business for all divisions. Increase gross profit through effective sales training and troubleshooting in all areas. Build teams with strong customer service skills and overall impeccable work ethic. Child Care Provider New York, NY 2006-2011 Activities, games, reading books Keeping kids safe Reporting to parents Housekeeping (i. e. washing the children s clothes, towels, and bed linens, washing dishes) Cooking (i. e. preparing meals and snacks for children) children Bathe and groom younger children when need and (remind) older children to bathe as well. Maintain Child friendly safe environments Modeled and encourage positive behavior Met with the parents one on one to discuss issue and make up development plans I cared for 3 kids ages 2, 5, 11. Cooked healthy meals to ensure kids have the proper nutrition. Homework check and corrected. Followed by some tutoring and weak areas. Leadership Skills Computer: Planning, Scheduling and Payroll portal systems. Practical: Strong communication skills, interpersonal skills, strong attention to detail. Related: positive reinforcement methods Charted and the record keeping Active listener Reliable and punctual To cheerful, energetic and very positive Very approachable and accept constructive criticism Achievements 09/2013- For outstanding leadership, management and customer service skills I was awarded a trip to Uniqlo USA convention that was held in Tokyo, Japan. At this convention I was recognized for making Uniqlo USA 5th Avenue store a #1 store. References upon request      Valid Driver's License: Yes  Has a Vehicle: Yes  Can Swim Well: No  Smoking Status: Non-Smoker  Comfortable with pets: Yes  Languages spoken: English, English    My Nationality: American  Background Check: Yes  Eligible to work in the U.S.: Yes  Civil Status:   Religion/Spiritual Practice:         Work Experience & Education Background   5 years experience, 3 references Activities, games, reading books Keeping kids safe Reporting to parents Housekeeping (i. e. washing the children’s clothes, towels, and bed linens, washing dishes) Cooking (i. e. preparing meals and snacks for children) children Bathe and groom younger children when need and (remind) older children to bathe as well. Maintain Child friendly safe environments Modeled and encourage positive behavior Met with the parents one on one to discuss issue and make up development plans       Education/Training: Graduated High School or Equivalent, Associates Degree  TOURO COLLEGE New York, NY Pending Associates Degree in Human Resources. Course work in employment law, diversity management, negotiation, compensation, benefits, training and recruiting.       Job Preferences   Seeking work as a : Housekeeper or House Manager  Prefer to work in: House & Apartment Cleaning or Residential, Commercial Office Cleaning   Position Type: Live-Out, Full Time  Work Hours: 40 - 50 hours/week  Position Duration:    Less than 3 months      3 - 12 months      1 - 2 years      greater than 2 years      As Long as Needed   Willing to provide own cleaning equipment: Yes  Willing to provide own cleaning supplies: Yes    Desired Start Date: August 31, 2015  Desired Salary: $30/Hour or Negotiable salary  Childcare Responsibilities: Yes  Eldercare Responsibilities: Yes  Housekeeping Duties:    Clean Outside of Oven, Fridge, and Dishwasher      Laundry (washing, drying clothing and household items)      Ironing      Meal preparation and service      Grocery shopping and household errands      Keeping the household supplies fully stocked      Pet care      Plant care (garden and household plants)      Secure/supervise tradesmen/contractors      House sitting      Handling household finances, paying bills      Travel arrangements on behalf of employer      Hiring and supervising other household staff members      Plan/direct special events